Frequently Asked Questions

Missed salary is included in the Workday retro process and is paid to a monthly employee on their next regularly scheduled payday. For example, if you are hired with a start date of 8.26.2019, this would be after the August monthly payroll calculated. You will have missed the August monthly payroll, which pays on 9.03.2019. The 5 days you worked in August would be paid to you when you receive your September paycheck on 10.01.2019. Missed salary may also occur if you are hired early in a month but your supervisory organization doesn’t fully complete your hire process before the monthly deadline. If you feel you are missing any monthly salary, please consult with your departmental HR Contact.

Your first contact should be your direct manager. If they are unable to answer your question you should then speak with your department’s HR Contact. They can review your concerns and, if needed, will contact Payroll Services on your behalf. You can find the names of these staff by:

1. Go to your Workday home (welcome) screen
2. Search for your name in the search bar and select your name from the dropdown menu. This should open up a page with your information and job details.
3. On the menu at the left, select Contact
4. On the upper right of the screen click on Support Roles
5. Scroll down the list to find the HR Contact(s) and/or Timekeeper within your department

• FY2023-2024 Biweekly Pay Periods

This is the Pay Period Schedule for Monthly Employees

• FY 2023-2024 Monthly Pay Period Schedule

TAMU-CC Holiday Schedule

• FY 2023-2024  Holiday Schedule

Approved Missed hours are included by the Workday Retro process and are paid to the employee on their next regularly scheduled payday. Biweekly employees can go back up to 3 prior pay periods from the current period to make positive and/or negative timesheet retroactive adjustments. They must resubmit the corrected timesheet to their manager for approval by the retro deadline to avoid delayed payment. Timesheets with corrections have earlier submission deadlines than current period timesheets. If you experience any difficulty entering missed hours, please consult with your departmental timekeeper for assistance.

Missed Salary or Hours should never be processed using the Request One-Time Payment business process. There are no one-time payment plan components for this type of pay. Missed regular pay is calculated and processed by the Workday Retro process and paid to an employee on their next regularly scheduled payday (biweekly or monthly). The Workday Retro process works for all timesheets and/or business processes completed and approved by the set deadlines. Please contact your Payroll Processing team first if you have any questions regarding missed regular pay.

• 2080 – This is the number of hours in a given fiscal year and the number of hours used to determine an hourly rate for an employee. You take the annual amount and divide it by 2080 to get the hourly rate for the employee. 2080 will always be the number of hours used to determine the hourly rate.

• 2088 – Depending on the fiscal year, we tend to have an additional day of hours to account for (i.e. leap year). When budget planning on what will be spent on salaries for the fiscal year, you will use 2088. This does not change the hourly rate for the employee, it just means that you need to budget for an additional 8 hours for that employee. You would take the hourly rate for the employee (annual rate / 2080) and then multiply the hourly rate by 2088 to determine the total cost for that fiscal year.  

As you review all your reports to confirm items are correct, these are some examples of what may be an error or “red flag” to review:

• Missing or Unsubmitted Hours on Timesheet
• Zero Gross or Zero Net
• New Hires not on Report
• Missing Compensation – Extra Pay, Allowance, Emolument
• Costing Allocation Errors
• Unusual Results – i.e., full-time biweekly normally grossing around $1,500.00 but gross on report is only $400.00
• Benefit Deduction Errors for transferred / promoted / reclassified staff (you may need to notify employee        an initiative a benefit refund request to HROE on your employee’s behalf)

• Close rapport with other departmental staff and familiarity with their operations & roster of active staff
• Continual education of managers and departmental contacts
• Run & Refresh payroll reports daily during calculation periods
• Run Timekeeper Reports; follow-up with managers and submit on their behalf if needed
• Monitor manager unapproved payroll tasks and address with their supervisor
• Follow-up on submitted business processes to ensure they fully complete by retro or current deadline
• If managers / faculty are allowed to initiate any business processes develop internal system whereby HR Contact is informed (short form or email, weekly summary, excel log, etc.). For example - You don’t know a one-time payment is missing if you weren’t informed it was requested.
• Earlier involvement with departmental hiring plans; hiring process can and should be initiated much earlier than first day of work or later.
• “The more you know” the more you will be aware of what may be a potential error or omission

• Entering direct deposit information is now an employee self-service function in Workday; paper forms are no longer used.
• Direct deposit information can be edited at any time, but be mindful of deadlines (if updated after the business process deadline, the change will not pull in until the next pay period).

TAMU-CC Payroll and Leave Liaison